What are Italian Charms?

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Custom Laser Charms

Gold-Trimmed Charms

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“A Collection of its Own”  click here for images GENERAL COMPANY INFORMATION Happy New Year to all 2004 has now come and gone and it proved to be a challenging year for all retailers. Pasante and Crown Sales thanks each and all of you for your continued support. With the new year upon us, we thought it would be time to make several significant changes to our collection. Changes that are exciting and hopefully will help you continue your support of our line. Pasante has made a decision to lower the wholesale cost on all of it's charms.  Our designs, quality and workmanship remain the same however at a even more attractive cost. (contact us for new price list) The other new and very exciting change is the addition of our new Handbag and Fashion Accessory collection. We will be introducing these new collections at the upcoming California Gift Show in Los Angeles January 22 - January 25, 2005. HOWEVER, you can take a "sneak peek" on our website. Just click on the http://www.mypasante.com/new_items.htm             Pasante is committed to bringing new and exciting items to it's collection in 2005. We are currently working on another innovative new design concept for you. Please stay tuned and remember to frequent our website for all the latest news. UNIQUE, ONE-OF-KIND ORIGINAL DESIGNS AND IDEAS OVER 875 DESIGNS AND CONTINUOUSLY GROWING WELL ESTABLISHED BRAND AT COMPETITIVE PRICES CURRENTLY, ONE OF THE MOST SOUGHT OUT ITALIAN CHARM LINE IN THE INDUSTRY ALL CHARMS ARE SOLDERED ONTO 18/8 STAINLESS STEEL LINKS, USING A NON-TARNISHING BRASS.  CHARMS ARE DOUBLE-ENAMELED W/ A CLEAR COAT FOR MAXIMUM DURABILITY & TO INSURE OUR CHARMS WILL BE A KEEPSAKE. ALL PASANTE CHARMS COME WITH A LIFETIME WARRANTY TO INSURE COMPLETE SATISFACTION. COMPANY WAS FOUNDED IN 2000 IN ELK GROVE, CALIFORNIA NO MINIMUN BUY - IN OR PER UNIT MINIMUM OUR CHARMS ARE PRODUCED IN OUR OWN EXCLUSIVE FACTORIES PAYMENT FORMS ARE: VISA, MASTERCARD, C.O.D. (BUSINESS CHECK, MONEY ORDER OR CASHIER’S CHECK), PAYPAL – “NET” TERMS UPON REQUEST AND AFTER QUALIFICATION FULLY FUNCTIONAL & PROFESSIONALLY MANAGED WEBSITE, SUPPORTED BY FULL COLOR CATALOG, EMAIL CAMPAIGN & IN HOUSE CUSTOMER SERVICE. REPRESENTED BY INDEPENDENT SALES REPS THROUGHOUT THE U.S.A. & CANADA FULL, NO-COST DISPLAY PROGRAM (costs of display if offset with product) POINT-OF-SALE MATERIAL (BROCHURES, POSTERS, CATALOGS, CDS) ATTENDANCE AT ALL MAJOR TRADE SHOWS PASANTE CHARMS CAN BE INTER-LINKED WITH ALL MAJOR BRANDS (PUZZLE, ZOPPINI, BOXING, CASA D’ ORO, TALEXIA, ETC)

PASANTE FREQUENTLY ASKED QUESTIONS

1. How long does it take to receive my password?
We will provide you a password and the ability to access our full site, once the information you provide us is verified. Usually this takes 2-3 business days.

2. What are my payment options and is it safe?
We currently also accept Paypal, *Money Orders, *Cashier's Check & *Company Checks.(* pre-approved existing accounts only.) You can safely enter your credit card number via our secure server which encrypts all submitted information.

3. What is your exchange and return policy?
All items come with a 30 day warranty against manufacturing defects, incorrect product shipped and product quality. We do not accept returns for refund but only for credit on your account for future purchases or for replacement. All returns are handled using a Return Authorization Number (RA#). Please contact customer service for details.

4. What are the costs for shipping?
Currently, we charge a flat fee for shipping your package. Each rate is determined based on if we ship FEDEX Ground, Next Day Air or 2nd day air. Customer must specify shipping method, otherwise we ship Fedex Standard 2 Day Air.

5. How long does it take to receive my order?
We work very hard to ship most orders received by 1pm Pacific time (on weekdays) on the same day. If not, all orders will generally ship the following day. This can be delayed due to seasonal or otherwise uncontrollable variables. If your product has to ship on a certain day, please speak with our customer service team for assistance.

6. Do men or boys wear these bracelets?
Most definitely. The Italian Charm Bracelet is designed so men, women or children can wear it. They are unisex jewelry and famous celebrities like Tom Cruise, Puff Daddy, N’Sync and others have been seen wearing them. In fact the selection for male oriented charms like sports teams, cars, and sports make it the perfect male bracelet. 

7. Will the charms or the bracelet discolor or tarnish?
Our charms and bracelets are made from the highest quality stainless steel, enamels and brass. You may wear your bracelet every day and never worry about tarnishing or discoloring. 

8. Are Pasante charms compatible with other charms on the market?
Yes, our charms, links and bracelets are interchangeable with all manufacturers, such as Talexia, Zoppini Passavinti, Unodomani, Puzzle, Casa D'Oro, Links N' More, etc. 

9. Do you have a customer service department?
Yes…Pasante has an in house customer service staff as well as our online customer service staff. Either way, you can be assured we are here to address any of your concerns and to answer any questions.

10. If I have an idea for a charm, can you make it for me? In other
words do you make custom charms?
We welcome all custom orders. There are minimums due to the initial set up cost. Please contact our customer service staff for details. 

11. Can I wear my bracelet anywhere else other than my wrist?
Most definitely…This is what makes this jewelry so unique and fun. Women are wearing them as chokers, belts, anklets and putting two or three together and making necklaces. The possibilities are endless. You are only limited by your creativity.

12. I already own a bracelet, will your charms fit on mine?
Yes. Our charms are compatible with almost all major designer bracelets. If you have any doubt, please contact our customer service staff.

13. How do I cancel an order?
To cancel an order, you must contact our customer service department either by e-mail or through telephone and they will give you further information.